Mantel Depot Inc. Affordable Elegant Cast Stone Fireplace Mantels
3740 Oceanic Way Suite 303, Oceanside, CA 92056
Web Site: www.MantelDepot.com - email: info@manteldepot.com
Telephone: 760-845-9313 or 760-721-7096
Fax: 760-439-7990
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Shipping Info
As defined by the trucking industry, Home Delivery means "curbside delivery" in a residential area. You may need assistance to move the package indoors or you might open the crate and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or driveway.
Receiving Your Shipment
We are committed to making sure you are satisfied with our products. Your order is inspected prior to shipment to ensure all items are in excellent condition before they leave our facilities. Although our products are packaged securely to prevent any damage, it’s possible that in rare cases, damages may occur during shipment.
Before signing for the shipment inspect the carton and contents.
You should have a screwdriver with a #2 Phillip bit on hand to help open the carton (preferably a battery operated drill with a #2 Phillip bit). We made it so easy for you to remove the top lid of the crate just by unscrewing 8 to 10 screws (these screws are circled with black ink) on top of the crate and lift the lid off the crate. On the average, it should not take more than five minutes to remove the top lid of the crate. Should you notice any damage, please note it on the bill of lading, refuse the shipment and contact us immediately (760-845-9313).
Note: We cannot be held responsible for the cost of repairs or replacement of damaged items if there is no notation on the Freight Bill of Lading. If you are unable to inspect the contents at the time of delivery, make a notation on the lading that there appears to be some damage to the contents and that you were not able to inspect the contents before signing. You then have 24 hours to initiate a damage claim with us.